Terms & Conditions

Terms & Conditions

Effective Date: September 11, 2026

Welcome to Anikaas.com (“Website”, “Anikaas”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our Website and your purchase of products from us.

By accessing, browsing, or purchasing from Anikaas.com, you agree to be bound by these Terms. Please read them carefully before using the Website.

1. About Anikaas

Anikaas is an online retail platform offering products including crystals, crystal jewellery, crystal accessories, decorative items, and related products.

These Terms apply to all visitors, users, and customers of the Website.

2. Eligibility

By using this Website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide to us is accurate and complete.

  • You will use the Website only for lawful purposes.

  • You will not use the Website in a manner that could damage, disable, overburden, or interfere with the Website or its operation.

If you are purchasing on behalf of another person or entity, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, dimensions, colors, weights, and other information displayed on the Website are accurate.

However:

  • Natural crystals and stones may vary in color, pattern, texture, size, shape, inclusions, and appearance.

  • Product photographs may appear slightly different depending on your device, screen, lighting, and photography conditions.

  • Minor variations in natural stones and handmade products are not necessarily defects.

  • Measurements and weights may have reasonable variations.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase.

  • Discontinue products.

  • Change product specifications.

  • Refuse or cancel an order where a product is unavailable or cannot reasonably be supplied.

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to applicable payment-processing procedures.

5. Prices

All product prices displayed on the Website are subject to change without prior notice.

Applicable taxes, shipping charges, or other fees may be displayed separately during checkout where applicable.

We make reasonable efforts to ensure that prices are accurate. If an obvious pricing or listing error occurs, we reserve the right to cancel the affected order and provide a refund for any amount already paid.

6. Placing an Order

When you place an order through the Website, you agree to provide accurate information necessary to process and deliver the order.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication methods.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to review and cancel an order in circumstances including:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent or unauthorized transactions

  • Incorrect customer or delivery information

  • Duplicate orders

  • Delivery restrictions

  • Other circumstances where fulfillment is not reasonably possible

7. Payment

Payments may be processed through third-party payment gateways or payment service providers.

By submitting payment information, you authorize the applicable payment provider to process the transaction.

Anikaas does not generally store complete debit/credit card numbers, CVV numbers, banking passwords, or other sensitive payment credentials on its own servers.

If a payment is unsuccessful, declined, reversed, or otherwise not received, we may cancel or hold the relevant order until payment is successfully confirmed.

8. Shipping and Delivery

We will make reasonable efforts to dispatch orders within the estimated processing period displayed on the Website or communicated to you.

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Address-related issues

  • Incorrect contact information

  • Logistics disruptions

  • High order volumes

  • Events outside our reasonable control

Once an order has been handed over to the courier or logistics provider, delivery may be subject to the courier's terms, processes, and delivery timelines.

Customers are responsible for providing a complete and accurate delivery address and contact information.

9. Delivery Issues

If a package is delayed, damaged, lost, incorrectly delivered, or otherwise has a delivery issue, please contact us as soon as reasonably possible with your order details.

Where necessary, we may coordinate with the relevant courier or logistics provider to investigate the issue.

For damaged packages, customers may be requested to provide photographs, videos, packaging information, or other reasonable evidence to assist with an investigation or claim.

10. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and cancellations are governed by our separate Return & Refund Policy.

Before returning any product, customers should contact Anikaas and follow the applicable return instructions.

Products must meet the conditions specified in the applicable Return & Refund Policy to qualify for a return or refund.

Certain products may be non-returnable for hygiene, customization, damage, or other legitimate reasons, as specified in the applicable policy.

Nothing in these Terms is intended to limit any rights that cannot legally be excluded under applicable law.

11. Order Cancellation

An order may be cancelled before dispatch where cancellation is permitted under our applicable cancellation policy.

Once an order has been dispatched, cancellation may no longer be possible.

If cancellation is approved after payment has been made, any eligible refund will be processed through the applicable payment method.

12. Natural Crystal Disclaimer

Many of our products contain natural crystals and stones.

Natural stones may contain:

  • Inclusions

  • Cracks or internal lines

  • Color variations

  • Surface marks

  • Natural formations

  • Differences in transparency

  • Variations in size and shape

These characteristics are part of the natural nature of such products and should not automatically be considered defects.

Product descriptions may include traditional or commonly associated meanings of crystals. Such descriptions are provided for informational, cultural, decorative, or spiritual-interest purposes only.

Anikaas does not represent or guarantee that crystals can diagnose, treat, cure, prevent, or replace professional treatment for any physical or mental health condition.

Customers should not rely on crystal-related descriptions as medical, psychological, financial, legal, or professional advice.

13. Website Use

You agree not to:

  • Use the Website for unlawful purposes.

  • Attempt to gain unauthorized access to the Website or its systems.

  • Interfere with Website security or functionality.

  • Introduce viruses, malware, or other harmful code.

  • Copy, reproduce, scrape, or exploit Website content without permission.

  • Use automated systems to access or collect Website content in a manner that could harm or interfere with the Website.

  • Submit false, misleading, fraudulent, or abusive information.

  • Impersonate another person or entity.

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

14. Intellectual Property

Unless otherwise stated, all content on Anikaas.com, including:

  • Logos

  • Brand names

  • Product photographs

  • Images

  • Graphics

  • Text

  • Product descriptions

  • Website design

  • Layout

  • Icons

  • Videos

  • Marketing materials

is owned by or licensed to Anikaas and is protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

15. User Reviews and Content

If you submit a review, photograph, testimonial, comment, or other content to Anikaas, you confirm that:

  • You have the right to submit the content.

  • The content is not unlawful, misleading, defamatory, abusive, or infringing.

  • The content does not violate another person's privacy or intellectual-property rights.

By submitting content, you grant Anikaas a non-exclusive, royalty-free right to use, reproduce, display, publish, and distribute that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or that we reasonably consider inappropriate.

16. Third-Party Services

The Website may use or provide access to third-party services, including payment gateways, courier companies, analytics services, social-media services, advertising services, and other technology providers.

Third-party services may have their own terms and privacy policies.

Anikaas is not responsible for the independent actions, policies, availability, or practices of third-party service providers except to the extent required by applicable law.

17. Links to Other Websites

The Website may contain links to third-party websites.

These links are provided for convenience and do not constitute an endorsement or guarantee of those websites.

We are not responsible for the content, security, privacy practices, or availability of third-party websites.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • The Website will always be available or uninterrupted.

  • The Website will always be error-free.

  • All information will always be complete or current.

  • The Website will be free from viruses or other harmful components.

Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Anikaas will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the Website or purchase of products, except where such liability cannot legally be excluded.

Our liability in relation to a particular product or order will, to the extent permitted by applicable law, be limited to the amount paid by you for the relevant product or order.

This limitation does not apply where liability cannot legally be limited or excluded.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Anikaas and its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of the Website.

  • Your misuse of products.

  • Your violation of another person's rights.

  • Information or content submitted by you that violates applicable law or third-party rights.

21. Force Majeure

Anikaas will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, fire, flood, epidemic or pandemic, war, civil unrest, government actions, strikes, transportation disruptions, internet or technology failures, courier disruptions, or other extraordinary events.

22. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the Website, you acknowledge that you have reviewed our Privacy Policy.

23. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and other mandatory legal provisions, courts having appropriate jurisdiction in Noida, Uttar Pradesh, India shall have jurisdiction over disputes arising from or relating to these Terms or your use of the Website.

Nothing in this section prevents a consumer from exercising any mandatory legal right to approach an authority, forum, or court having jurisdiction under applicable law.

24. Changes to These Terms

We may modify these Terms from time to time to reflect changes to our Website, products, services, business practices, or applicable laws.

Updated Terms will be posted on this page with a revised “Effective Date.”

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary, and the remaining provisions will continue to apply.

26. Entire Agreement

These Terms, together with our Privacy Policy and other policies displayed on the Website, constitute the terms governing your use of Anikaas.com and your purchases from us, subject to any additional terms applicable to specific products or services.

27. Contact Us

For questions regarding these Terms, orders, products, or our services, please contact:

Anikaas

Email: euphratesluxe@gmail.com

Phone: +91-8722598154

Address:
Flat No. 507, Dreem Home 3,
Sarfabad Road, Sarfabad,
Noida, Gautam Buddha Nagar,
Uttar Pradesh – 201307, India

Business Hours: Monday–Sunday, 10:00 AM–8:00 PM

Last Updated: September 11, 2026